"First all inclusive and it was amazing the food staff and property all 10/10"
Denis from United States
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"The amount of different activities and friendliness of the staff."
Nicholas from United States
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"The swim out was absolutely beautiful as well."
Espinoza from United States
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Four-Diamond Resort in Riviera Cancun with Water Park
Luxurious Accommodations
Dreams Natura Resort & Spa presents 553 luxury rooms and suites with private terraces or balconies showcasing views of lush mangroves or the Caribbean Sea. Upgraded options in the Preferred Club provide exclusive amenities and services, ensuring a higher level of luxury. Each suite includes a 24-hour room service option and a daily refreshed mini-bar to enhance the overall experience.
Culinary Diversity
Guests can dine at nine on-site restaurants, offering diverse options from gourmet cuisine to casual dining experiences. The resort features a buffet, grill, and various à la carte options, including French and Italian cuisines. Unlimited top-shelf drinks are available at multiple bars and lounges throughout the property.
Exciting Recreational Offerings
The hotel includes an expansive water park with multiple waterslides, a lazy river, and children's splash areas, suitable for family enjoyment. Guests can also enjoy a Rollglider aerial ride for a unique experience over the lush landscape. Four pools, including an infinity pool and a Preferred Club adult-only pool, provide ample space for relaxation and recreation.
World-Class Spa Services
Dreams Spa by Pevonia is inspired by cenotes and offers a serene environment for pampering treatments. The spa provides a variety of services, including massages, facials, and hydrotherapy experiences. Guests can also access beauty salons and bridal suites for special occasions.
Family-Friendly Activities
Families can utilize the Explorer's Club, which offers supervised activities tailored for children, ensuring enjoyable and safe experiences. The resort also features the Core Zone Teens Club, designed for teenagers with various engaging activities. Together, these amenities provide an inclusive environment where guests of all ages can create lasting memories.
Highlights
Location: 10 miles from Cancun International Airport
Rooms: Luxury accommodations with private terraces
Dining: Nine on-site restaurants with diverse cuisines
Wellness: Dreams Spa inspired by local cenotes
Entertainment: Water park and Rollglider aerial ride
Family-Friendly: Explorer's Club and Core Zone Teens Club
“What stands out here is a manageable size for families, letting kids explore independently while parents relax. Despite some maintenance concerns and mixed dining reviews, the staff's friendliness seems to make a real difference. The water park and daily activities should keep younger guests entertained.”
Edward HayesEditor-in-Chief at Beachresort
Pick the Room Type That Suits You
Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation
Junior Suite Partial Ocean View
2 persons
52 sq. feet
1 King-size bed
Partial View
Air conditioning
Balcony
room details
Junior Suite Ocean View
2 persons
52 sq. feet
1 King-size bed
Ocean view
Air conditioning
Balcony
room details
Family Junior Suite Ocean View
2 persons
99 sq. feet
1 King-size bed and 1 Sofa bed
Ocean view
Air conditioning
Balcony
room details
Show all rooms
Check Prices & Room Availability
See what's available for your travel dates now!
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Check-in/ Check-out
Facilities
Enjoy comfortable stays and unforgettable experiences at our beach resorts
Facilities: Great
8.2/10Review score
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Snorkelling
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics
Services
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Children
Cots
Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Full body massage
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Dining Onsite
Dreams Natura Resort & Spa offers a delightful range of dining experiences, showcasing international flavors from around the world. With options from casual snacking to gourmet dining, each venue sets the stage for memorable meals in beautiful surroundings.
World Café
International buffet
Ambiance
Casual and family-friendly setting
Key Offerings
A diverse buffet featuring global dishes with live cooking stations, perfect for breakfast and dinner.
Reservation
No
Open daily from 7:00 AM to 10:30 PM; breakfast and dinner service.
Bluewater Grill
Steakhouse
Ambiance
Warm and inviting atmosphere with a focus on grilled meats
Key Offerings
Succulent steaks and grilled dishes complemented by a selection of drinks, offering a great dining experience for meat lovers.
Reservation
No
Open daily from 12:00 PM to 5:00 PM and 6:30 PM to 10:30 PM; lunch and dinner.
Himitsu
Asian
Ambiance
Chic and contemporary setting, ideal for an immersive experience
Key Offerings
Delight in exquisite Asian dishes that celebrate bold flavors, served in an elegant atmosphere.
Reservation
No
Open daily from 5:30 PM to 10:30 PM; dinner only.
Portofino
Italian
Ambiance
Romantic and cozy dining, capturing the essence of Italian charm
Key Offerings
Enjoy authentic Italian cuisine including classic pastas and pizzas, crafted with love and tradition.
Reservation
Recommended
Open daily from 6:00 PM to 11:00 PM; dinner only.
Bordeaux
French
Ambiance
Elegant and refined dining environment
Key Offerings
Savor French culinary delights, featuring traditional recipes and exceptional wine pairings for a sophisticated evening.
Reservation
Recommended
Open daily from 6:00 PM to 11:00 PM; dinner only.
El Patio
Mexican
Ambiance
Vibrant and festive atmosphere, reflecting Mexican culture
Key Offerings
Indulge in authentic Mexican flavors, including traditional dishes that evoke the spirit of Mexico.
Reservation
Not needed
Open daily from 6:00 PM to 11:00 PM; dinner only.
Oceana
Seafood
Ambiance
Seaside setting with soothing ocean views
Key Offerings
Fresh seafood dishes, expertly prepared with regional influences, perfect for seafood aficionados.
Reservation
No
Open daily from 6:30 PM to 11:00 PM; dinner only.
Barefoot Grill
Grill/BBQ
Ambiance
Relaxed outdoor dining, perfect for casual snacks
Key Offerings
Grilled favorites to enjoy poolside, ideal for daytime bites as you soak up the sun.
Reservation
No
Open daily from 11:00 AM to 6:00 PM; lunch only.
Coco Cafe
Café
Ambiance
Casual and inviting coffee shop vibe
Key Offerings
A delightful selection of coffee, tea, and light snacks, perfect for a quick pick-me-up throughout the day.
Reservation
No
Hours vary; check locally.
Location
Km 332 21, Cancun, 77500,
Explore Cancun
Experience Cancun
Top Attractions
Activities
Dining
Entertainment
Petempich Bay
30 minutes' walk
Petempich Bay offers beautiful coastal views and opportunities for water sports, making it a great spot for leisure and relaxation.
The Kay Club
35 minutes' walk
The Kay Club features kayaking and paddleboarding in tranquil waters, perfect for adventure lovers and nature enthusiasts.
Puerto Morelos National Marine Park
40 minutes' walk
Puerto Morelos National Marine Park is a protected area with rich marine life, ideal for scuba diving and snorkeling.
Snorkeling Adventure
50 minutes' walk
Snorkeling Adventure provides guided tours to vibrant coral reefs, offering a thrilling experience in the aquatic beauty of the Caribbean.
Kayaking and Paddleboarding
10 minutes' drive
Kayaking and paddleboarding at nearby beaches, with rentals available. Great for thrill-seekers and water sport enthusiasts.
Relaxation at a Spa
10 minutes' drive
Spa services in nearby resorts offer massages and treatments for guests seeking relaxation after exciting adventures.
Armadillo
10 minutes' walk
Armadillo offers vibrant local cuisine and an inviting atmosphere. Signature dishes include tacos and fresh seafood.
Local Bars and Live Music
10 minutes' drive
Local bars feature live music events, creating a lively atmosphere with weekly performances suitable for all ages.
Getting around beach destinations
City Centre
Cancun 38 min · 15.4 mi
Airports
Cancun (CUN) 26 min · 10.5 mi
Isla Mujeres (ISJ) 67 min · 27.7 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Dreams Natura Resort & Spa serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Number of rooms:
602
Former name
dreams natura riviera cancun
Guest Ratings & Coastal Resort Reviews
See What Past Guests Had to Say About Their Stay
Review score
Based on 4225 verified reviews
8.6 /10
Great
81 %
Recommend
Breakfast
7.5/10
Cleanliness
8.4/10
Comfort
8.6/10
Facilities
8.2/10
Free WiFi
8.5/10
Location
7.9/10
Paid Wi-Fi
8.3/10
Staff
8.5/10
Value for money
7.8/10
Pros
Kind staff
Good food
Pool areas
Cons
Sun lounger shortage
Rude management
Musty room
Guest reviews
based on 144 reviews
7.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
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Questions of the users
About Dreams Natura Resort & Spa
Are the swimming pools exclusive to guests in the Preferred junior suites?
12 January 2024
All swimming pools are open to all guests. However, the Preferred Swim-Up Junior Suite offers added convenience for direct pool access, which may enhance your experience.
What amenities differentiate the Preferred rooms from standard options?
5 March 2024
Preferred suites provide enhanced amenities, including a jacuzzi on the terrace, better views, and access to the Preferred Lounge for a more luxurious stay.
Is smoking allowed at the resort, and are there designated areas for it?
22 February 2024
Yes, the resort has designated smoking areas available for guests to use.
Is there an extra cost for enjoying the water park and zipline activities?
18 April 2024
These activities are included in the Unlimited-Luxury package and do not incur additional fees for guests.
Are rollaway beds available for guests who don't need cribs?
10 January 2024
Yes, rollaway beds can be provided upon request, subject to availability.
Are guests required to wear swimsuits in the pool areas, and is there a dress code for restaurants?
15 March 2024
Swimwear is required in pool areas, while a dress code is enforced in restaurants, especially for a formal dining experience.
What should be done if a booking includes a request for adjoining rooms for a family?
27 February 2024
Requests for adjoining rooms should be communicated through the booking system, and on-site assistance can help configure the reservation appropriately.
Do the swim-out rooms truly have direct access to a pool as depicted in the images?
9 April 2024
Yes, the swim-out rooms feature direct access to a pool, providing a unique and relaxing experience.
Are the resort's pools heated for enjoyment year-round?
24 January 2024
Yes, the resort has a heated infinity pool to ensure a comfortable swimming experience throughout your stay.
How many bar options are available at the resort, and are they operational year-round?
30 April 2024
There are four bars present at the resort, all of which are generally operational for guest enjoyment.
Are there fishing trips that guests can book through the resort?
3 May 2024
Yes, an in-house destination management company can arrange fishing trips and other excursions for guests.
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